LOOKING FOR THAT SPECIAL PAIR?
WE SOURCE IT ALL
THE BEST AND SAFEST SERVICE
Over the last decade, we've managed to create a unique network of trusted sellers and stores across the world allowing us to create a reliable and effective service. Together with that, the client can always be confident knowing that they are never at risk.
RISK-FREE
If for any reason, the order cannot be fulfilled or there are any issues, the client will always get a refund and we will accept all the risk.
100% AUTHENTICITY
We always guarantee complete authenticity. If there is any doubt or we cannot be 100% sure, we will never deal with those products.
TO YOUR DOOR
We will get your order right to your door without any issues or hassle.
QUALITY
We only source products that match our high-standards. We always ensure that each product meets our quality criteria.
TRUSTED SOURCES
We only deal with trusted sellers and stores who are reputable and trustworthy.
HANDLED WITH CARE
A sneaker is a piece of art. We make sure that each piece is handled with the proper care throughout our process.
DETAILED INSPECTIONS
Every single pair is thoroughly inspected and documented to ensure that the client receives exactly what they ordered.
100% SATISFACTION
We've never had a dissatisfied client throughout the entirety of the decade that our business has been operational.
OUR PRINCIPLE
It is part of our company's DNA to uphold our level of dedication, trustworthiness, effectiveness, and love for what we do.
HOW IT WORKS
Here's a summary of all the steps involved in the process.
STEP 1
Submit Form
Complete the sourcing form online.
STEP 2
Quote + DETAILS
We will provide you with a price based on your product configuration.
STEP 3
Payment
You will need to complete your payment in full to confirm the order.
STEP 4
BEGIN PROCESSING
The order will begin processing overseas.
STEP 5
SUPPORT
An agent will notify you on order updates.
STEP 6
ARRIVAL
Your order arrives at our facility in South Africa.
STEP 7
INSPECTION
Our team will fully-inspect the item and make sure that everything is in order.
STEP 8
DELIVERY
Your order will be delivered right to your door.
FAQ
Here's some of the most frequently asked questions relating to our sourcing service.
01. When do I make payment?
Because of the nature of this service, payment in full is required before we can begin processing the order.
02. How long does the process take?
This will vary depending on where in the world we will be getting a particular item from. The timeframe for each order will be stipulated to the client beforehand.
The general timeframe is 3-4 weeks.
03. Do I pay for import duties?
The quotation that you receive will include all fees for the order; product + import duties and customs + shipping + our sourcing fees. There will be no hidden costs.
04. Can I return/exchange a sourced item?
It shouldn't be difficult to understand why we cannot offer any refunds/exchanges on products that have been specially sourced and ordered.
This is a specialty service that serves a clients direct needs. We only proceed with the order and source the product once a client gives consent and completes their payment.
The client chooses the exact product and specifications that they want sourced. Once we purchase and source the pair, we cannot provide any refunds/exchanges.
05.
This will vary depending on where in the world we will be getting a particular item from. The timeframe for each order will be stipulated to the client beforehand.
The general timeframe is 3-4 weeks.
03. How do you price?
Sales tax is only applicable to merchandise shipped to an Australia, California, Colorado, Connecticut, Georgia, Illinois, Indiana, Iowa,
Louisiana, Maryland, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Washington.
Follow the steps below for a seamless returns process:
- For each item, please indicate a reason for return using one of the Return Codes listed on the order form included in your package.
- Attach your UPS return label to the outside of the package. There is no cost to use this label.
- Drop off your package at the nearest UPS location. Please make note of your tracking number so that you are able to track it on its way back to us.
LET'S GET YOUR COLLECTION GOING
READY TO BEGIN?
Please, make sure that you've read and understood how this service works and the terms.
sourcing Terms and conditions
By completing the sourcing service form and proceeding with the service, you acknowledge that you have ready, understood and agree with all the terms, conditions and guidelines below:
- It is the client's responsibility to be aware, have the knowledge, and be sure of the product and the size that they are ordering.
- Once the order begins processing, we can no longer provide any refunds.
- Products are sourced from all across the world. It is normal to experience some delays due to customs and shipping delays.
- If a client is not going to be available to collect their delivery on the agreed upon delivery date, it will not be our responsibility and the client would be liable to the additional shipping charge to arrange another delivery.