All shipments are handled by our dedicated team through our two offices situated in Vereeniging.
- Orders are shipped from Monday to Friday.
- All orders are shipped and fulfilled by The Courier Guy.
- All orders are captured and managed through our website.
- Once an order ships, the buyer will receive automatic notifications and updates throughout the shipment process right until the order is delivered to their door.
- Tracking information will also be available to view at any time through our website.
- Shipments are sent out from our office situated at 56 Voortrekker Street, Vereeniging, 1939.
- Shipping prices depend on the item and quantity being ordered which is automatically calculated at checkout.
Our business consists of two sectors:
- Our own stock
- Consigned stock
OUR STOCK:
- Products that are our own are in stock, pre-authenticated and ready to be shipped off.
- Orders will be shipped off on the next working day or if an order is placed before 9 am on a working day, it will be shipped off on the same day.
- We guarantee that orders will be delivered within 1-5 working days, however, this is usually quicker with our courier partner's special arrangements with us due to the number of parcels that we send out.
CONSIGNED STOCK:
Our business also functions as a marketplace whereby sellers can register and list their items with us. This would mean that once an order is placed, the seller of the item would then send their product through to us first so that we can make sure that the item is authentic and it matches the listed condition and specifications.
- We allow up to up to 7 days for consigned up to reach our facility.
- Once a consigned item is received, we immediately put it through our thorough authentication and verification process. If all is well, we log the shipment with the courier and it will be scheduled to be collected on the next pickup.
- We guarantee that the order will be delivered to the buyer within 1-5 working days, however, this is usually quicker with our courier partner's special arrangements with us due to the number of parcels that we send out.
If you have any questions or need any assistance, get in touch with us here, or send us an email at info@buymysneaker.com.