Terms of Use

This page includes all the terms and conditions that a user must understand and accept before making a purchase, creating an account or signing up to use our website or mobile app.

Our mobile app and websites are controlled and operated by BUY MY SNEAKER in South Africa – Registration number: 2018/365903/07.

It is our priority to ensure a safe and enjoyable experience for our users.


  • Only payment in full confirms an order.
  • Due to the nature of our business and the exclusivity of the products that we deal with, it is not possible for us to allow any exchanges or refunds. All sales are final.
  • Products are listed by consigners and fulfilled by BMS. This means that it can take up to 7 days for a consigner's item to be sent through to us before we will ship it off to the buyer.
  • If for any reason the item that was ordered is no longer available, does not match the listed item or is not authentic, the buyer will be notified and refunded in full by the end of the next working day. We make sure that buyers are always protected.
  • It is the buyer's responsibility to make sure that they are aware of the item that they are purchasing, how it fits, and its features.


  • By registering as a seller and submitting products to list on our platforms, you agree to have read and understood all our terms, conditions and guidelines.
  • Sellers agree to always list and try and sell products that they are 100% sure are 100% authentic.
  • Sellers agree to always be truthful and honourable in their dealings.
  • Sellers agree to always stipulate the correct condition of their listed items.
  • Sellers agree to always keep their listings updated in the app to avoid giving buyers a bad experience which reflects negatively on our service.
  • Sellers agree
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